Understand IT issues in a business context

Novell Business Service Manager dynamically links the business-related services IT delivers to the underlying IT infrastructure. You can use this powerful BSM software to understand how IT issues affect your business. Our unique dashboard visualization enhances existing management tools. This means that complex IT infrastructures can be managed, not as a set of components, but rather as the set of services that IT delivers to the business. See the effect of services like order processing, e-commerce, online trading, or email on the health of your business. Use Business Service Manager to understand how IT impacts the business. You can improve overall IT service quality while reducing IT costs.