Services & Support
Use Novell Global Services and Support to get more from your investment in Novell Data Synchronizer
Technical Support Services
Whether you run a small business or manage the operations for a large international corporation, Novell has the support offering to meet your needs. We cover a wide range of customer and business needs and can customize the services and tools you choose for your mission-critical systems.
Find the most recent patches for your product, search the knowledgebase, discuss issues with your peers in the forums, find tips, tricks, Q&A, and free tools that will help you get the most out of your investment in Novell products. The Support site is a "one stop shop" for all your support needs.
Purchase support on an as-needed basis. Novell telephone support, pricing, and hours of operation vary by region. A technical service request is defined as assistance with one issue, problem, or question relating to the use or installation of a Novell product, regardless of the number of communications required.
Support from Novell Partners
Because Novell partners provide the vast majority of networking support to our mutual customers, Novell treats our partners as an extension of the company. To ensure these partners deliver a quality experience to our mutual customers, Novell gives them the resources they need to provide quality service and support to our mutual customers. If you are not a Premium Service customer, Novell highly recommends establishing a relationship with a partner who can best meet your needs.
Novell can train your staff on all aspects of Novell technology anytime, anyplace and at any level. Beginning with an online skills assessment, Novell and our training partners can offer you a variety of flexible learning options. From on-the-job help aides to extensive, hands-on engineering-level classes, Novell makes sure your staff has what it needs to be most productive.
Use the Learn More link below to find a class or request additional information on all these training options, including customized, on-site training.
IT Consulting Services
From general assessments, migration planning, and strategic direction-setting to tactical, production-ready deployments, Novell Consulting and our Partners can help you take advantage of the benefits of using Novell solutions.