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Frequently Asked Questions

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How is Novell File Reporter licensed?

Novell File Reporter requires a production license file or evaluation license file that you can obtain at www.filereportersupport.com. The Novell File Reporter directory type license you select is based on the directory service you use to authenticate to your network. Although Novell File Reporter can simultaneously report on storage devices residing in both eDirectory and Active Directory networks, you only authenticate to one directory service or "identity system."

Does Novell File Reporter integrate with Novell Storage Manager?

Yes. If you have Novell Storage Manager 3.1, Novell File Reporter can report on the target paths that make up a Novell Storage Manager policy.

How does Novell File Reporter report on the files stored on network attached storage devices?

Novell File Reporter can report on the contents of network attached storage (NAS) devices in Active Directory networks. Because NAS devices are appliances—and thus are incapable of hosting an Novell File Reporter Agent—Novell File Reporter uses an NFR Agent running on another server to collect scan information from the NAS device. In this type of scenario, the NFR Agent is serving as a proxy agent.

Is there a Novell File Reporter Agent for NetWare?

No. But Novell File Reporter can report on the contents of NetWare® servers through a Linux or Windows NFR Agent serving as a proxy agent.

Why does the new Novell File Reporter 2 require a Windows server host for the Novell File Reporter Engine?

With the introduction of Novell File Reporter 2, users can generate aggregate reporting across both Novell and Microsoft infrastructures from a single installation and a single console. Having the Novell File Reporter Engine on Windows was the only way to have the Microsoft interfaces necessary to accomplish this vital goal.

Additionally, Novell File Reporter now includes a consumable reporting subsystem that is available only on Windows. By using this subsystem, we were able to deliver this product to market in a much shorter amount of time. The consumable reporting subsystem also allows us to have a product that is highly extensible and well-tested immediately. As this subsystem is enhanced, Novell File Reporter v2 customers will reap the benefits.

Why are there such dramatic differences between Novell File Reporter versions 1.0.x and 2.0?

Because of the limitations of Novell File Reporter 1.0.x and the features we wanted to introduce in Version 2.0, we decided to build the new product on a new architecture with additional support from the Microsoft IIS web server and the PostgreSQL database. The new architecture and use of Microsoft IIS meant that we needed to move the administration of Novell File Reporter from NFRAdmin to a new browser-based interface.

The new architecture, web server and database means that in the future, we will be able to offer new features and enhancements much faster.

Our organization has deployed an MS SQL database. Can we use this instead of PostgreSQL for File Reporter?

Yes, with the introduction of Novell File Reporter 2.0.2, you can choose to utilize either the PostgreSQL database that we ship with Novell File Reporter, or a Microsoft SQL Server 2012.

If we upgrade to Version 2.0, will we need to update all of our Novell File Reporter Agents?

Yes. The Version 2.0 Novell File Reporter Engine requires Version 2.0 Novell File Reporter Agents. But with the release of Novell File Reporter 2.0, we've introduced a new DeployAgents Tool that you can use to install NFR Agents, Novell Storage Manager Agents, and Novell Storage Manager Event Monitors remotely. For more information see Appendix A in the Novell File Reporter 2.5 Installation Guide.


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