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Frequently Asked Questions

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How is File Reporter licensed?

File Reporter is priced according to licensed users. A licensed user is anyone that has access rights to storage that is being reported on by File Reporter.

File Reporter requires a production license file or evaluation license file that you can obtain at www.filereportersupport.com. The File Reporter directory type license you select is based on the directory service you use to authenticate to your network. Although File Reporter can concurrently report on storage devices residing in both NetIQ eDirectory™ and Microsoft Active Directory networks, you only authenticate to one directory service or “identity system.”

Does File Reporter integrate with Storage Manager?

Yes. If you have Storage Manager 3.1 or above, File Reporter can report on the target paths that make up a Storage Manager policy.

How does File Reporter report on the files stored on network attached storage devices?

File Reporter can report on the contents of network attached storage (NAS) devices in Active Directory networks. Because NAS devices are appliances—and thus are incapable of hosting a File Reporter Agent—File Reporter uses an NFR Agent running on another server to collect scan information from the NAS device. In this type of scenario, the NFR Agent is serving as a proxy agent.

Is there a File Reporter Agent for NetWare?

No. But File Reporter can report on the contents of NetWare® servers through a Linux or Windows NFR Agent serving as a proxy agent.

Why does File Reporter require a Windows server host for the File Reporter Engine?

With File Reporter, users can generate aggregate reporting across both Micro Focus (formerly Novell) and Microsoft network infrastructures from a single installation and a single console. Having the File Reporter Engine on Windows was the only way to have the Microsoft interfaces necessary to accomplish this vital goal.

Additionally, File Reporter includes a consumable reporting subsystem that is available only on Windows. By using this subsystem, we were able to deliver this product to market in a much shorter amount of time. The consumable reporting subsystem also allows us to have a product that is highly extensible and well-tested immediately. As this subsystem is enhanced, File Reporter customers will reap the benefits.

Our organization has deployed an MS SQL database. Can we use this instead of PostgreSQL for File Reporter?

Yes. You can choose to utilize either a PostgreSQL database or a Microsoft SQL Server.

We have the need for very specific reports that are not presently offered as one of the File Reporter built-in report options. Is there a way to get the information we need through File Reporter?

Certainly. That's why we introduced the ability to generate Custom Query reports that let you query the database using specific SQL commands. Each SQL command in the query filters the report content so that you pinpoint and include the exact information you need.

Additionally, the Report Designer lets you present the Custom Query report exactly how you want it to appear.


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