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Novell myMO

Communicate the value
IT brings to your business
using business service management.


Features & Benefits

Real-time corporate dashboards
Our real-time IT management corporate dashboards aren’t just for IT. Within Novell myMO dashboards, pre-defined and user-created portlets let users view and analyze IT management data in a variety of meaningful ways. From performance and availability, to transaction volume and throughput, to overall IT health and SLA compliance, it's all there. Business service management has never been easier. More +
Next-generation dashboards
myMO dashboards give you a simple, personalized and portable Web 2.0-based view into the IT infrastructure along with the services it supports. myMO itself is a JSR-168 compliant dashboard interface that allows users to customize their own Web page environment while using AJAX and COMET techniques to "push" IT management data updates to the business service management dashboard as they occur.
Intuitive AND actionable
The Novell myMO dashboard environment is fully interactive. You can perform most operations on alarms as you would on any other operations or administrative console. Now, from a single pane of glass interface, authorized users can easily assess, diagnose, and take action on performance and availability issues.
One interface for all BSM solutions
myMO serves as the single common real-time dashboard interface across all of our Business Service Management solutions. You'll find it is both intuitive and easy to learn, giving you executive dashboards that are clear, comprehensive, and actionable. Because of this integrated, single-interface approach, you'll have a much easier time learning each new Business Service Management product, as well as transitioning from one solution to the next
Keep an eye on outsourcers
Get amazing visibility into outsourced IT services. If you're looking at business process outsourcing or reviewing entire IT operations, my MO gives you a tremendous advantage. myMO dashboards provide an effective means to monitor, measure, and report on the quality of services provided by an outsourcer. Also, through its real-time, role-based interface, it’s easy for IT to demonstrate that it's providing high quality service. This could mean less pressure to consider outsourcing as an alternative.

Talk to us today about adding role-based BSM dashboards to your IT monitoring solution +


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