Transform your data
into intelligent information.
Highlights
Deliver service quality with Novell Operations Center for Service Monitoring.
Find out about service-impacting events before your customers do. Our solution can speed diagnosis and service restoration by 90 percent.
Meet service compliance with Novell Operations Center for Service Mapping.
Make sure IT changes don't interfere with mission-critical services. Our solution provides complete Service Mapping to help keep you compliant.
Communicate service achievement with Novell Operations Center for Service Measuring.
By gaining real-time insight into your most critical business services and applications, you can understand—and communicate—what's really going on.
Get WorkloadIQ Measurement Benefits
Novell Operations Center helps you measure your IT service performance, and demonstrate compliance with Service Level Agreements. This delivers on the WorkloadIQ™ promise of enabling businesses to ensure business service-level reporting for workloads across any environment—physical, virtual or cloud.
Success Stories
Europ Assistance
By linking business services to the elements of the ICT infrastructure that deliver them, Europ Assistance can easily see the impact of downtime and can run simulations to reveal potential single points of failure.
KPN iTV
KPN iTV implemented an advanced business service management solution based on Novell Operations Center to provide real-time dashboards showing the business impact of events in the ICT infrastructure.
Gothaer Systems
The Gothaer group wanted to improve customer service and business efficiency by introducing a major new e-business platform. The new system would give customers rapid online access to information.
Industry Experts
BSM in the Cloud - Managing an End-to-End View Made Simple
Learn how to reduce risk and cost and easily take control of the cloud in this webcast with Forrester Research.
BSM in the Cloud - Configuration Complexity Made Simple
Learn how to reap the benefits of agility with the cloud by taking control of configuration complexity in this webcast with Forrester Research.
Promotion
Request a Call
Partners
Community
![]() |
Plug into the Hub for Business Service Management News |
| Business Service Management Cool Solutions | |
| Follow us on Twitter |






