SUSE Linux Enterprise Server 10: Technical Support & Help
Service and Tech Support Offerings
Novell named leader in overall quality of Linux-based technical support. Get the details +
The availability of experienced Linux server technical support is a key factor in choosing a Linux distribution for an enterprise. With SUSE® Linux Enterprise Server, you'll have award-winning Linux server support from Novell, and your organization can better address the challenges of increasing competition, spiraling costs, growing security threats and demanding customers. When performance, reliability and world-class support really matter, organizations choose SUSE Linux Enterprise from Novell.
In order to help you maximize your investment in SUSE Linux Enterprise 10, Novell offers a wide-range of Linux server support and services including:
Linux Server Technical Support Services
With over 20 years experience supporting complex, mixed-source environments in companies of every size, Novell Technical Services is the only Linux vendor to have Service Capability & Performance (SCP) certification, an industry-leading, standards-based support designation given to organizations that are truly ready to support your enterprise needs.
Novell offers several flexible support options for your Linux servers and open source environment, including:
- Basic, Standard and Priority Support for SUSE Linux Enterprise Server
- Promotion on SLES subscriptions
- SUSE Linux Enterprise: The Freedom of Flexible Pricing Flyer (PDF)
- Premium Service Engineers and additional support options
For more information about your Linux server support options, visit www.novell.com/support
Linux Training and Certification
Novell can train your staff on Linux anytime, any place and at any level. Beginning with a Linux online skills assessment, Novell and our training partners can offer you a variety of flexible learning options. From end-user Novell Linux Desktop tutorials and on-the-job help aides to extensive, hands-on engineering-level classes, Novell makes sure your staff has what it needs to be most productive. To find a class or request additional information on all these training options, visit www.novell.com/training
Additionally, Novell pioneered the original IT certifications over 20 years ago, and now brings its expertise to Linux through a series of hands-on Practicum Exams which offer successful candidates the industry-leading Linux certifications:
- Novell Certified Linux Administrator
- Novell Certified Linux Professional
- Novell Certified Linux Engineer
Consulting Services
Before you deploy your first Linux server, you may want to get advice from experts who have been there, done that. From general open-source assessments, migration planning and strategic direction setting to tactical, production-ready Linux deployment, Novell Consulting can help you take advantage of SUSE Linux Enterprise 10 from the desktop to the data center. New fixed-fee engagements are now available:
- Fast Track to SUSE Linux Enterprise Server Core Image Build (PDF)
- Fast Track to Linux in the Data Center (PDF)
For more information, visit www.novell.com/consulting