Tap into All the Advantages of ITIL v3
Take advantage of ITIL v3 processes.
Novell Service Desk provides fine-grained control over key business logic parameters for ITIL service support and delivery support processes. This impressive accomplishment translates directly into more complete and meaningful visibility into your organization’s infrastructure.
- Change management Get powerful change management features in Novell Service Desk that will help you assess the risk of changes and manage disruptions to daily operations.Read more
- Use IT to drive positive business outcomes Use Novell Service Desk software to turn your IT organization into an engine for minimizing disruptions, reducing costs, increasing revenue and improving public relations.Read more