Novell is now a part of Micro Focus

Services & Support

Take advantage of world-class service and support offerings for your Service Desk solution.


We offer world-class support for your solutions. Whether you call us directly with support questions or contact one of our trusted partners, we have you covered. With many flexible options to choose from, there's always support available for you and your business.

We offer several flexible support options for your entire ZENworks® environment.

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Technical Training

With more than 500 authorized training partners and traveling instructors as well as many online offerings, we have a training option that is sure to fit your budget and schedule.

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IT Consulting

Make sure your Service Desk strategy is complete and working properly by engaging the industry's best consultants and partners.

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Enhancement Request

Have a great idea to improve our product? We want to hear your ideas.

Enter an Enhancement Request

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