Technical Specifications
Novell Service Desk Technical Specifications
Minimum Requirements
- 2GB Available RAM (100 concurrent technicians)
- 20GB Hard Disk (per year, 1-5k requests per month)
- Sun 64bit JDK
Server Requirements
Windows Servers:
- Windows Server 2008 SP1/SP2 64-bit (Enterprise and Standard editions)
- Windows Server 2008 R2/R2 SP1 64-bit (Enterprise and Standard editions)
Linux Servers:
- Red Hat Enterprise Linux 6.0/6.1/6.2 64-bit
- SUSE Linux Enterprise Server (SLES 11) SP1/SP2 64-bit Internet Explorer
Virtualization (64bit only)
- VMware ESX/ESXi Server 4.1 and above
Databases
- Microsoft SQL Server 2008 SP3, 2008 R2 SP1 and higher
- MySQL v5.0 to v5.6
- Oracle 11g R1/R2
- PostgreSQL v8.3 to v9.1
Browsers
- Internet Explorer
- Safari
- Firefox
- Chrome