Novell ZENworks Desktop Management
Secure Remote Management
Securely manage users anywhere from your desk. When problems arise that require assistance, Novell ZENworks® Desktop Management allows your technicians to resolve the problems without ever having to leave their desks.
The remote management component of Novell ZENworks Desktop Management gives you the ability to manage remote workstations from the management console. For example, technicians can view real-time diagnostics to help pinpoint a problem on a managed workstation. Then to resolve the problem, they can remotely control the workstation and even transfer files between the remote-management console and the managed workstation. ZENworks Desktop Management provides these capabilities across multiple operating systems, reducing the cost of dispatching technicians enterprisewide.
Remote management allows you to:
- Remotely wake up a powered-off managed workstation
- Remotely control the managed workstation
- Remotely run executables found on the managed workstation with system rights, even if the logged-in user is not a member of the local administration group
- Transfer files between the remote management console and the managed workstation
- Display information to diagnose problems on the managed workstation
- Log audit record information about the remote management sessions running on the managed workstation
- Blank the managed workstation screen during a remote control session
- Lock the keyboard and mouse controls at the managed workstation during a remote control session
