Novell

Manage Your Devices, Empower Your Workforce

The complexities of managing a large fleet of PCs, Macs, tablets and smartphones can be intimidating. If you’re like many of our customers, you’re in a never-ending struggle to balance your costs as your workload continues to increase. Fortunately, Novell ZENworks® can help. Whether you’re trying to cut costs, save time or make sure your workforce stays productive, we can help.

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01 How ZENworks Can Help You

Client Management Worth Caring About

ZENworks is a family of IT management products that tracks, manages and protects an organization’s client devices and their respective applications. If your job is to keep a large fleet of PCs, Macs and mobile devices healthy and productive, we’re here to help.

The ZENworks family is a truly comprehensive set of products built for the demanding IT shop. It consists of five tightly-integrated management and protection products (known as the ZENworks Platform), as well as separate application virtualization, mobile device management and service management products.

02 What’s New in ZENworks?

ZENworks 11 Brings IT.

ZENworks 11 brings even better management and protection to more clients. With better reporting, multizone content sharing, improved software inventory, wider support for devices and platforms, and improved scale and performance, it’s stronger, faster and smarter.

03 Learn More About the ZENworks Family

One Platform. Everything You Need.

You don’t need to manage or protect your clients. You need to do both in a practical and efficient way. The Novell ZENworks Suite combines 7 integrated products into one extremely affordable solution. If you’re like most of our customers, the ZENworks Suite is by far the most cost-effective option for tracking, managing and protecting your organization’s devices.

Please take a moment to explore this interactive ZENworks ecosystem rollover graphic.

Application Management

Most organizations have more applications than they can track and use effectively. Most end-users don’t appreciate the complexity of purchasing, testing and packaging hundreds or thousands of applications. Unfortunately this means many of your applications simply go unused.

ZENworks can help by greatly simplifying the process with a combination of application virtualization and policy-based application assignment. The result is far less time testing and packaging applications and more time on other more important projects.

FEATURED PRODUCTS:

  • + ZENworks Application Virtualization
  • + ZENworks Configuration Management
  • + ZENworks Asset Management

Application Deployment

Testing and packaging is only half the battle—if you’re dealing with hundreds or thousands of applications being used by thousands or tens of thousands of end users, getting a fully-tested application to the right people can be incredibly challenging. In some cases, it simply doesn’t happen at all.

ZENworks can automate the process of application deployment with policies, and greatly enhance your ability to make a variety of applications “self serviceable”, so your workforce can simply use what they need without a service request. This means more people are more productive while freeing up IT time for other tasks.

FEATURED PRODUCTS:

  • + ZENworks Application Virtualization Server
  • + ZENworks Configuration Management

Large-Scale Patching

If you deal with applications on a routine basis, then you’re all too familiar with “Patch Tuesday”. Keeping your thousands of applications and platforms patched—without introducing new problems or breaking something that was working fine—is time-consuming and tedious. Keeping up with possible compliance gotchas can turn this tedious task into a nightmare.

Fortunately, ZENworks can automate most of the patching burden with pre-tested patches from one of the largest patch repositories available anywhere. Know you always have the patches you need, tested and safe, and delivered to your workforce when and how you want all while staying on top of patch-related compliance problems.

FEATURED PRODUCTS:

  • + ZENworks Patch Management

Mixed OS & OS Migrations

The days of managing a single standard Operating System are long gone. Some of your apps work ONLY on Windows XP, while others require Windows 7 for the latest functionality. Some of your users demand Mac devices and portions of your managed infrastructure run on Linux. And now Microsoft is trying to get you to move to Windows 8.

ZENworks can manage and protect a broad array of Operating Systems, giving you the flexibility to keep what works best for you, without compromising on efficiency or productivity. And when it does come time to migrate some or all of your fleet, ZENworks ensures it’s fast with minimal investment or workforce disruption.

FEATURED PRODUCTS:

  • + ZENworks Configuration Management

Service
Desk

A service desk is an essential part of your IT department. Whether an employee is requesting a new application or notifying you of a critical service interruption, you need an effective means to capture, track and resolve requests and technical emergencies. Unfortunately, far too many IT departments are stuck trying to fix the service desk itself.

Novell Service Desk is refreshingly easy to deploy, customize and use, while retaining the capabilities you need to deliver the best service possible.

FEATURED PRODUCTS:

  • + Novell Service Desk

Security Policy Integration

Managing your fleet is only half of the battle. More than ever security threats abound—some outside your organization, and others from within. IT departments are struggling to deploy an effective security posture that doesn’t adversely affect workforce productivity.

ZENworks is one of a very few truly comprehensive and fully-integrated management and protection solutions available. Utilizing policy-based rules for user roles, combined with location-awareness, ZENworks dynamically adjusts each device’s security posture to meet your policies.

FEATURED PRODUCTS:

  • + ZENworks Endpoint Security Management
  • + ZENworks Full Disk Encryption
  • + ZENworks Patch Management
  • + ZENworks Mobile Management

Remote Management

Sometimes the best way to get something done is to be there yourself. Working on a desktop or laptop issue is no different—except that it could be down the hall or across the ocean.

ZENworks and Novell Service Desk give you the ability to access and control client devices in your fleet—even when they’re behind complex networks.

FEATURED PRODUCTS:

  • + ZENworks Configuration Management
  • + Novell Service Desk

Vulnerability Assessment

Sometimes you don’t even know how bad it is—and patch vulnerabilities are no different. If you’re managing thousands of devices, then you may not even know what applications are a patching threat.

ZENworks can quickly help you assess what patch threats are a concern for your organization and let you quickly address them.

FEATURED PRODUCTS:

  • + ZENworks Patch Management

Data / Device Encryption

If you don’t have comprehensive data encryption, you’re at-risk for not only data loss, but possible compliance and audit risks as well. Complicating things for IT departments is the need to keep staff productive and devices manageable in spite of encryption solutions that can lock out too much.

ZENworks gives you powerful control over how, when and where to encrypt everything from a USB drive or mass storage device, sensitive file folders, or entire devices. In addition, ZENworks makes it easy to continue to manage these devices after they’ve been encrypted.

FEATURED PRODUCTS:

  • + ZENworks Endpoint Security Management
  • + ZENworks Full Disk Encryption
  • + ZENworks Mobile Management

Device Security Controls

Sometimes encrypting data isn’t enough—sometimes you must protect devices directly to keep threats, some internal and some external, from doing your organization harm. But as with most protection products, IT is often forced to make a choice between “more secure” and “more productive”.

ZENworks can help you balance security and productivity by automatically taking into account a user’s security settings, their location, and dynamically adjusting device controls accordingly.

FEATURED PRODUCTS:

  • + ZENworks Endpoint Security Management
  • + ZENworks Full Disk Encryption
  • + ZENworks Mobile Management

Device & User Retirement

Just as people and devices enter your world, so too do they leave. And sometimes, not as nicely as they came. Managing this sort of change can be a chore—but it can also be a nightmare.

ZENworks allows you to quickly change user profiles which then quickly adjusts their access appropriately to all their devices. Everything from locking-down devices remotely to making sure you know which devices have been returned or retired.

FEATURED PRODUCTS:

  • + ZENworks Configuration Management
  • + ZENworks Mobile Management
  • + ZENworks Asset Management
  • + ZENworks Full Disk Encryption
  • + ZENworks Endpoint Security Management

Location
Awareness

Location, location, location. A devices location matters—whether you’re trying to determine how much security a device needs, or which server should be pushing updates for optimal performance.

ZENworks understands a devices network location and can, accordingly, adjust everything from how secure the device is, what applications the user should and should not be able to run, and which portion of the network should be servicing its needs.

FEATURED PRODUCTS:

  • + ZENworks 11 Platform
  • + ZENworks Mobile Management

Audit
Reporting

Knowing what devices you have, what software you’re actually using, and which people are doing what, can be critical to your organization. It might be the difference between a quick and easy software audit, and a large and unexpected auditing bill.

ZENworks Reporting—a free product with the ZENworks 11 Platform—make quick work of your auditing and reporting needs.

FEATURED PRODUCTS:

  • + ZENworks Reporting (included with ZENworks 11 platform products)
  • + ZENworks 11 Platform

New User Management

When new people enter your workforce, you need a way to rapidly provision them and their devices and ensure they always have what they need. ZENworks does this and more.

ZENworks is “user-centric”, which is just a way of saying it manages devices through users. Once you’ve assigned someone a role, ZENworks takes over and makes sure the right policies are applied to them, automatically. ZENworks can also keep track of changes to their role and apply them to all their devices, automatically.

Application Virtualization

Most organizations have more applications than they can track and use effectively. Most end-users don’t appreciate the complexity of purchasing, testing and packaging hundreds or thousands of applications. Unfortunately this means many of your applications simply go unused. ZENworks can help by greatly simplifying the process with a combination of application virtualization and policy-based application assignment. The result is far less time testing and packaging applications and more time on other more important projects.

FEATURED PRODUCTS:

  • + ZENworks Application Virtualization
  • + ZENworks Configuration Management
  • + ZENworks Asset Management

Automated
Inventory

You probably have a lot of hardware and software to keep track of. Understanding what you have, how it’s used (or not used), and who is using it is key to optimizing your IT investments and keeping your workforce running at peak performance.

ZENworks can help by tracking both hardware and software. It can even track how many software licenses you have, how many are being used, and help you track and reconcile your software license agreements—helping you save money by showing you what you can retire.

FEATURED PRODUCTS:

  • + ZENworks Asset Management

Workstations and Laptops

Windows laptops and workstations can be managed, inventoried, patched and secured with ZENworks Configuration Management, ZENworks Asset Management, ZENworks Endpoint Security Management, ZENworks Full Disk Encryption.

Linux devices can be managed and inventoried with ZENworks Configuration Management.

Mac devices can be managed, patched and inventoried with ZENworks Configuration Management, ZENworks Asset Management and ZENworks Patch Management.

FEATURED PRODUCTS:

  • + ZENworks Mobile Management

Workstations and Laptops

Windows laptops and workstations can be managed, inventoried, patched and secured with ZENworks Configuration Management, ZENworks Asset Management, ZENworks Endpoint Security Management, ZENworks Full Disk Encryption.

Linux devices can be managed and inventoried with ZENworks Configuration Management.

Mac devices can be managed, patched and inventoried with ZENworks Configuration Management, ZENworks Asset Management and ZENworks Patch Management.

FEATURED PRODUCTS:

  • + ZENworks Mobile Management

Tablets & Smartphones

ZENworks Mobile Management allows you to provision, manage, audit, and secure mobile devices. It’s BYOD-friendly and works with what you have.

FEATURED PRODUCTS:

  • + ZENworks Mobile Management

Tablets & Smartphones

ZENworks Mobile Management allows you to provision, manage, audit, and secure mobile devices. It’s BYOD-friendly and works with what you have.

FEATURED PRODUCTS:

  • + ZENworks Mobile Management

USB/Mass Storage Devices

ZENworks Endpoint Security Management allows you to control which devices can access your PCs, what write/read control they have, and can even force encryption of all information on these devices.

FEATURED PRODUCTS:

  • + ZENworks Endpoint Security Management

USB/Mass Storage Devices

ZENworks Endpoint Security Management allows you to control which devices can access your PCs, what write/read control they have, and can even force encryption of all information on these devices.

New User Management

When new people enter your workforce, you need a way to rapidly provision them and their devices and ensure they always have what they need. ZENworks does this and more.

ZENworks is “user-centric”, which is just a way of saying it manages devices through users. Once you’ve assigned someone a role, ZENworks takes over and make sure the right policies are applied to them, automatically. ZENworks can also keep track of changes to their role and apply them to all their devices, automatically.

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