Handheld Management & Mobile Device Management with ZENworks 7
Overview
How many of your employees use handheld devices that contain sensitive company information? Probably more than you think. Even if your company does not offer handhelds to personnel, these devices exist throughout the workplace. What's more, multitasking employees typically use their handhelds to access and store sensitive corporate data. Can you afford to have that information walk out the door on unsecured devices? Novell® ZENworks® Handheld Management solves this problem quickly and cost-effectively.
With ZENworks Handheld Management, you can secure, update, configure and manage leading handhelds: Palm OS, Windows CE, PocketPC and RIM BlackBerry. Employees receive automated updates that protect these devices and any data they store.
Strengthen security and compliance with handheld management
If an employee's handheld device is lost or stolen, is the data securely locked or backed up? How much will it cost your company if your corporate data falls into the wrong hands?
Novell ZENworks Handheld Management security policies help you reduce both risk and cost. You can centrally administer and enforce password policies, requiring passwords on all devices at all times. You can also implement self-destruct or lockout capabilities for lost or stolen devices. You can protect the valuable corporate data stored on handhelds by using ZENworks Handheld Management to make the data available on the network for centralized backup. This ensures that you can stay in compliance with corporate and government regulations. In addition, you can address other handheld configuration issues by defining policies based on handheld characteristics and applying those policies to groups of users or devices in the corporate directory.
Lower mobile support costs
Administration costs rise due to the increased time spent managing software distribution, tracking assets and troubleshooting problems without up-to-date, detailed configuration information for handhelds. More money is lost and employee productivity declines when mobile professionals must spend time performing maintenance, configuration and support functions for their handhelds. If these employees are mobile sales and service personnel, lost productivity reduces time that could be spent generating revenue.
Novell ZENworks Handheld Management helps you address your mobile business needs by standardizing, deploying and managing software and device configurations across your entire organization. For example, you can deliver the latest version of an application to a group of handhelds. You can also configure a policy to detect and remove user-installed applications on a repeating schedule. All of these services are delivered in a way that optimizes the use of sporadic, low-bandwidth connectivity, using techniques such as checkpoint restart, compression, encryption, delta technology and configurable bandwidth usage to ensure rapid, secure resource delivery.
Increase productivity
Productivity declines when employees have to spend time troubleshooting handheld issues, installing software or performing maintenance activities. By investing up front to optimize handheld management and support, your organization lets employees stay focused on their areas of expertise. They can connect with clients, follow up on appointments and get their jobs done effectively–instead of spending hours trying to fix or optimize their handhelds. ZENworks Handheld Management also automates the setup and maintenance of handheld devices. Automation ensures these tasks are done correctly for all devices, which reduces administrative help desk calls.
The Novell advantage
Novell ZENworks Handheld Management provides automated management for your growing population of handheld devices, allowing you to strengthen corporate data security, reduce high ownership costs and increase productivity for a highly mobile workforce. When you deploy ZENworks Handheld Management with other Resource Management solution components, you have the ability to automate and centrally manage all your computing resources–servers, desktops, laptops and handhelds.
