To create and send an item:
Mouse-over the Compose button and select the type of item you would like to send: Mail, Task, Phone, Appointment, or Note.
or
Click Compose to send an email.
Fill out the fields for the item type you have selected and click Send.
HINT:Clicking an email address while viewing an item in GW Web opens the GW Web email compose window rather than launching the default mail handler for the OS platform.