Installing

Installation Requirements

Novell Client for Windows NT/2000/XP requires Windows NT 4.0 with Service Pack 3 or later (including SP 4, 5, and 6) with at least 24 MB of RAM or Windows 2000 or Windows XP.

Remote Management Does Not Automatically Upgrade on Windows NT or 2000

If you are upgrading from a previous version of Novell Client for Windows NT/2000 and you had Remote Management enabled for ZENworks for Desktops 2, this functionality is not automatically upgraded to ZENworks for Desktops 3 Remote Management when you upgrade Novell Client to version 4.83. Some customers may want to upgrade Novell Client software, but may not be ready to upgrade to ZENworks for Desktops 3.

If you want to upgrade Remote Management, you must do one of the following:

• If you are installing locally, select the Custom Install option and then select Remote Management.
• If you are installing across the network using ACU, elect Remote Management when you are setting up the installation options in the Novell Client Install Manager (NCIMAN) utility. See the online documentation for more information on installing using ACU and NCIMAN.

ZENWorks for Desktops 2 Remote Management Does Not Work After Upgrading to Novell Client for Windows NT/2000 Version 4.83

If you upgraded Novell Client software and chose to update Remote Management during installation, Remote Management will not function if you do not have ZENworks for Desktops 3. If you have inadvertently upgraded Remote Management and do not have ZENworks 3 for Desktops, do the following:

1. Uninstall Novell Client for Windows NT/2000 version 4.83.

2. Install a previous version (with the Remote Management option selected) of Novell Client for Windows NT/2000. This replaces the Remote Management functionality.

3. Install Novell Client for Windows NT/2000 version 4.83 without selecting Remote Management.

Installing ZENWorks for Desktops 2 Remote Management and Novell Client for Windows NT/2000 4.83 on a New Workstation

If you have new workstations that require ZENworks for Desktops 2 Remote Management and Novell Client for Windows NT/2000 version 4.83, do one of the following:

Install Remote Management Using an Application Object

1. Install Novell Client for Windows NT/2000 version 4.83 without selecting Remote Management.

2. Use the NAL Remote-OS Application Object to install Remote Management.

Install Remote Management Using a Previous Version of the Client

1. Install a previous version of Novell Client for Windows NT/2000. This installs the Remote Management functionality.

2. Install Novell Client for Windows NT/2000 version 4.83 without selecting Remote Management.