Best Practices in Security, Compliance and Identity Management for Retail Banks
Getting Started with Improving Bank Branch Employee Productivity for Retail Banks
The retail banking industry is undergoing significant transformation where banks are competing for customers and expanding their geographical footprint as well as increasing the range of products and services that they offer to their customer base. Increasing the customer base and geographical / products footprint has not much value unless the focus is placed on the customers and they are retained to open up possibilities to up-sell and cross-sell to drive growth in revenue & profitability.
Please join Novell during this complimentary webcast to learn how your bank can implement an effective strategy to stay focused on customer service and customer retention by empowering bank branch employees at the retail banking branches to perform their jobs efficiently and effectively. Novell will provide an outline for best practices for retail banks to securely deliver the right resources to the right people—anytime, anywhere. Following these best practices, your bank can enforce security and better address regulatory compliance, improve productivity, satisfy customer demands and increase revenue and customer retention.
In this 1 hour webcast, you will learn the following:
- Executive summary of retail banking customer needs and challenges as it relates to bank branch employee productivity
- How a reduced/single sign on capability can improve bank branch employee productivity, customer satisfaction and drive revenue growth
- Case study with Webster Bank on how a reduced sign on/single sign on strategy enabled Webster bank to improve bank branch employee productivity
- Identify where your enterprise is on the way to achieving best practices for improving bank branch employee productivity
- How to implement an effective strategy to improve bank branch employee productivity, to focus on Customer Service and enable growth in revenue & profitability
Featured Speakers:
John Jahne, Vice President, IT Network Services, Webster Bank
Kuppusami Natesan, Director of Identity Solutions, Financial Services
Who Should Attend:
All Banking Information Technology Personnel and Line of Business Managers that are impacted by bank branch employees' productivity and bank profitability including: Vice President/Directors, Director/VP of Bank Operations, Vice President / Director of Help Desk Operations, IT Directors for Infrastructure / Banking Applications, etc.
Getting Started with Security and Operational Efficiency Measures for Retail Banks
Retail Banks can't afford to not know who has access to what systems within the bank. Given that many security breaches come from within the bank, it is important for banks to know who has access to what systems and minimize any potential risks to corporate reputation resulting from identity theft and data security.
Please join Novell during this complimentary webcast to learn how your bank can minimize potential reputation risks by streamlining and automating the security and access control processes for improved information systems security and operational efficiency. Novell will provide an outline for best practices for retail banks to securely deliver the right resources to the right people—anytime, anywhere. Following these best practices, your bank can enforce security and better address regulatory compliance, improve productivity, satisfy customer demands and increase overall profitability and customer retention.
In this 1 hour webcast, you will learn the following:
- Executive summary of retail banking customer needs and challenges as it relates to security and efficiency
- How to eliminate manual and paper based security & access control processes through provisioning process automation
- Case Study with The Huntington National Bank on how an identity solution from Novell has improved overall security and efficiency within the bank
- How to eliminate security risks from terminated users still having access to enterprise systems
- Identify where your enterprise is on the way to achieving best practices for compliance initiatives
- How to implement an effective strategy to demonstrate and monitor compliance with internal policies and government regulations such as Sarbanes-Oxley, HIPAA, GLBA and FISMA
Featured Speakers:
Mark S. Edson, Manager, Novell Directory Services, The Huntington National Bank
Kuppusami Natesan, Director of Identity Solutions, Financial Services
Who Should Attend:
All Banking Information Technology Personnel and Line of Business Managers that are impacted by security. Chief Security / Compliance Officers, Vice President/Directors, Director/VP of Bank Operations, Vice President / Director of Help Desk Operations, IT Directors for Infrastructure / Banking Applications, etc.
Getting Started with Compliance Initiatives for Retail Banks
Retail Banks can't afford to have their name show up in the front page of the Wall Street journal associated with a security breach or failure to comply with key regulations. The cost of compliance for banks is extremely high and has many manual based process today.
Please join Novell during this complimentary webcast to learn how your bank can achieve best practices around core compliance initiatives impacting the banking industry. Novell will provide an outline for best practices for building a foundation to assist with regulatory compliance needs. Following these best practices, your bank can enforce security and better address regulatory compliance, improve productivity, satisfy customer demands and increase overall profitability and customer retention.
In this 1 hour webcast, you will learn the following:
- Executive summary of retail banking customers' challenges as it relates to regulatory compliance initiatives
- The common pain points around compliance processes and procedures and best practices to address them
- Case Study examples of leading banks using Novell technologies to address their top compliance challenges
- How to implement a regulatory compliance foundation to assist with regulatory compliance needs
- Identity where your enterprise on the way to achieving best practices for compliance initiatives
- How to implement an effective strategy to demonstrate and monitor compliance with internal policies and government regulations such as Sarbanes-Oxley, HIPAA, GLBA, FISMA
Who Should Attend:
All Banking Information Technology Personnel and Line of Business Managers that are impacted by compliance initiatives. Chief Security / Compliance Officers, Vice President/Directors, Director/VP of Bank Operations, Vice President / Director of Help Desk Operations, IT Directors