Improve service quality, compliance and communication across physical, virtual and private/public cloud infrastructures.
Cloud and virtualization technologies present a host of opportunities and challenges for data center managers and service providers alike. How can you leverage the power of these technologies while also managing the complexity they create? Start with Business Service Management Solutions from Novell. By delivering a holistic view of your mixed IT environment, we give you the perspective you need to be a cloud and virtualization leader. We help you deliver service value, meet service compliance, communicate service achievement and more.
Business Service Management Capabilities
Delivering Service Value
Events that affect mission-critical services can really hurt your bottom line. Novell can help you avoid service-impacting events and reduce their impact on the rare occasions when they do occur. Learn More
Meeting Service Compliance
Novell reduces the risk that comes with IT changes. Add the technologies, services and enhancements you need to sustain your competitive edge—without worrying about compliance issues. Learn More
Monitoring and Communicating Service Achievement
Configurable views that span your entire IT investment give you real-time insight into your most critical business services. Now, you can understand and communicate what's really going on with our powerful Service Dashboards. Learn More
WorkloadIQ Measure Solution
This WorkloadIQ solution measures workload performance and security events across physical, virtual and cloud environments. Learn More
Featured Resources
Business Service Management Made Easy! - Webinar
Learning to love your existing monitoring tools can help you reduce costs and achieve operational excellence!
Customer Success
By linking business services to the elements of the ICT infrastructure that deliver them, Europ Assistance can easily see the impact of downtime and can run simulations to reveal potential single points of failure.Learn More
KPN iTV implemented an advanced business service management solution based on Novell Operations Center to provide real-time dashboards showing the business impact of events in the ICT infrastructure.Learn More
The Gothaer group wanted to improve customer service and business efficiency by introducing a major new e-business platform. The new system would give customers rapid online access to information. Learn More
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Products & Services
Novell Operations Center Products
- Novell Operations Center for service monitoring
- Novell Operations Center for service mapping
- Novell Operations Center for service measuring
Services