Services
Solutions / Data Center / Business Service Management
Related Topics
Use our world-class services to get peace of mind and a faster ROI from your Novell purchase.
Consulting
Leverage the real world experience of Novell's IT Consulting experts, along with our partners, as you implement your Novell Business Service Management solution. We have the deep experience and best practices required to solve complex challenges, reducing your risk and helping you reap the benefits of your investment even faster. Our offerings include:
- End-to-End Service Management
- Service Level Agreement Management
- Dashboards
- CMDB
Visit the IT Consulting Home page for details or contact your Novell Sales Representative.
Support
With more than 25 years of experience, global support centers and expansive field teams, as well as industry-recognized awards and certifications, you know you'll get the help you need, when you need it.
Industry Certifications, Awards and Recognition
Novell's commitment to quality has been certified through internationally recognized quality standards and recognized by the industry and our customers.
Unlimited Support Center Access
With proper Maintenance coverage, you can have unlimited support center access for your Business Service Management products. Learn more based on the type of customer you are:
+ Master License Agreement Customers
+ Volume License Agreement Customers
Enterprise Support Options
View all Novell's enterprise support options—from self help resources to service account management, to dedicated support engineers.
Training
Novell, along with our Training Partners, provides the training and certification you need—from introductory courses to the most advanced engineering-level classes. And to make your training convenient and affordable, we provide a variety of training methods to choose from. Check out just a sample of what's available:
Managed Objects Basic Administration
This course covers the basic administration skills including installation, service models, basic automation, security permissions, and much more.
Managed Objects Advanced Administration
This course builds on the Basic Administration course and helps you understand the v4 configuration store, clustering and service models. You'll also learn to create custom properties, and troubleshoot Managed Objects.
Next Steps
- + Request a Sales CallNeed pricing? Want to evaluate it? Want to find a partner?
- + Register for an EventFind a Novell Business Service Management event in your area.
- + Become a PartnerLearn how Novell can help you grow your Business Service Management business.