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Use our world-class services to get peace of mind and a faster ROI from your Novell purchase.


Consulting

Leverage the real–world experience of Novell IT Consulting experts and our partners as you implement your Novell Endpoint Management solution. We have the experience and best practices required to solve complex challenges. Let us assist you at each stage—from planning to implementation—to help you reduce risk and reap the benefits of your investment even faster.

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Support

With more than 25 years of experience, global support centers, expansive field teams, and industry–recognized awards and certifications, Novell provides the help you need, when you need it.

Industry Certifications, Awards and Recognition

Novell's commitment to quality has been certified through internationally recognized quality standards and recognized by the industry and our customers.

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Unlimited Support Center Access

With proper Maintenance coverage, you can have unlimited support center access for your Endpoint Management products. Learn more based on the type of customer you are:

+ Master License Agreement Customers

+ Volume License Agreement Customers

+ Academic License Customers

Enterprise Support Options

View all Novell's enterprise support options—from self help resources to service account management, to dedicated support engineers.

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Training

With more than 500 authorized training partners and traveling instructors, along with many online offerings, we have an Endpoint Management training option that is sure to fit your budget and schedule. Look what's available:

Novell ZENworks Configuration Management Administration

New to ZENworks® Configuration Management? Learn how to install, use and administer ZENworks Configuration Management in this introductory course.

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Novell Technical Training: Novell ZENworks Configuration Management Advanced Administration

Find out how to complete advanced tasks such as migrating ZENworks Desktop Management over to ZENworks Configuration Management.

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Advanced Technical Training: Novell ZENworks Asset Management

Discover how to use ZENworks Asset Management to automate inventory processes and collect hardware and software usage reports.

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Advanced Technical Training: Novell ZENworks Patch Management

Learn how to easily distribute software and security patches company-wide in this hands-on course.

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Novell Technical Training: Novell ZENworks Endpoint Security Management Advanced Administration

Find out how to securely manage smart phones, laptops, mp3 players, thumb drives and more with effective endpoint management policies.

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Advanced Technical Training: Novell ZENworks Linux Management

Learn how to use ZENworks Linux Management to simplify the management of your Linux servers and workstations.

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On-demand Training

Endpoint Management training is available anytime and anywhere you have a broadband Internet connection.

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Custom, On-site Training

Looking for a more customized approach to Endpoint Management training? Custom, on-site training is available for your organization.

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Next Steps

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