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Use our world-class services to get peace of mind and a faster ROI from your Novell purchase.


Leverage the real world experience of Novell's IT Consulting experts, along with our partners, as you implement your Novell Security Management solution. We have the deep experience and best practices required to solve complex challenges, reducing your risk and helping you reap the benefits of your investment even faster. Our offerings include:

  • Log Manager Planning and Assessment
  • Log Manager Implementation
  • Custom Collector Development and Deployment

Visit the IT Consulting Home page for details or contact your Novell Sales Representative.

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With more than 25 years of experience, global support centers and expansive field teams, as well as industry-recognized awards and certifications, you know you'll get the help you need, when you need it.

Industry Certifications, Awards and Recognition

Novell's commitment to quality has been certified through internationally recognized quality standards and recognized by the industry and our customers.

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Unlimited Support Center Access

With proper Maintenance coverage, you can have unlimited support center access for your Security Management products. Learn more based on the type of customer you are:

+ Master License Agreement Customers

+ Volume License Agreement Customers

+ Academic License Customers

Enterprise Support Options

View all Novell's enterprise support options—from self-help resources to service account management, to dedicated support engineers.

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Novell, along with our Training Partners, provides the training and certification you need—from introductory courses to the most advanced engineering-level classes. And to make your training convenient and affordable, we provide a variety of training methods to choose from. Check out just a sample of what's available:

Building a Sentinel Solution Technical Training

Learn how to build and set up a Sentinel solution from the ground up in this interactive tutorial.

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Sentinel 6.1 Advance Technical Training

This hands-on course explores all functional aspects of the Novell Sentinel™ 6.1 system in a workshop environment. It also introduces the open architecture of the correlation, collection, incident response, and reporting systems, enabling you to begin integrating Novell Sentinel 6.1 into your existing systems.

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Sentinel 6 Payment Card Industry Technical Training

Learn how Sentinel can help monitor and secure your Payment Card solutions.

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