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Error: "The 'MAPI Session Handle' of the Novell GroupWise 'Object Request Broker' could not be accessed. The address book cannot run (error

(Last modified: 02Feb2005)

This document (10008334) is provided subject to the disclaimer at the end of this document.

fact

Novell GroupWise 5.5

Novell GroupWise 5.2

Novell GroupWise 32-bit Client

Standard installation

Microsoft Windows 95

Only one workstation with problem

Microsoft Outlook 97

GroupWise 6.5

symptom

Error: "The 'MAPI Session Handle' of the Novell GroupWise 'Object Request Broker' could not be accessed. The address book cannot run (error status: 0x80004005)."

Error: "GroupWise is not properly installed.  The Address Book component could not be initialized.  Please run GroupWise Setup, or contact your system administrator."

Errors during client install

Click "OK" the client shuts down

change

Uninstalled Outlook by deleting files not using Windows uninstall program

cause

Corrupt MAPI portion of the install process.  

fix

1. Uninstall Windows messaging.
2. Uninstall GroupWise using GWCA55US.EXE
3. Uninstall Microsoft Outlook.
4. Reinstall windows messaging and reinstall GroupWise.

Another solution is to delete the following registry key: and reinstall the GroupWise client. HKEY_CURRENT_USER\Software\Novell\GroupWise\Address Book - User Interface

Another solution is rename mapi32.dll to mapi32.dl_ , then reinstall GW65

disclaimer

The Origin of this information may be internal or external to Novell. Novell makes all reasonable efforts to verify this information. However, the information provided in this document is for your information only. Novell makes no explicit or implied claims to the validity of this information.
Any trademarks referenced in this document are the property of their respective owners. Consult your product manuals for complete trademark information.

  • Document ID:
  • 10008334
  • Solution ID: 1.0.485434.1865847
  • Creation Date: 02Nov1998
  • Modified Date: 02Feb2005
    • NovellGroupware

      NetWare

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