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NetWare not seeing all of it's memory.

(Last modified: 12Nov2001)

This document (10013096) is provided subject to the disclaimer at the end of this document.

fact

Novell NetWare 5.1

Novell NetWare 5.0

Novell NetWare 4.2

Novell NetWare 4.11

Novell NetWare 3.12

symptom

NetWare not seeing all of it's memory.

Server only sees 16 or 64 MB of RAM when more than that is present.

DOS sees all the memory.

cause

If a DOS memory manager (HIMEM.SYS, EMM386.SYS, etc.) is loaded, NetWare receives memory information from the memory manager instead of being able to make the BIOS INT 15 E801h.

fix

 If a memory manager (HIMEM.SYS, EMM386.SYS, etc.) is loaded and memory is not auto registering all of the memory in system, the memory manager needs to be removed from the system to receive the memory information from the correct source.  To correct this problem,  remove the memory manager from the DOS CONFIG.SYS or AUTOEXEC.BAT files.

disclaimer

The Origin of this information may be internal or external to Novell. Novell makes all reasonable efforts to verify this information. However, the information provided in this document is for your information only. Novell makes no explicit or implied claims to the validity of this information.
Any trademarks referenced in this document are the property of their respective owners. Consult your product manuals for complete trademark information.

  • Document ID:
  • 10013096
  • Solution ID: 4.0.4254775.2239702
  • Creation Date: 20Jul1999
  • Modified Date: 12Nov2001
    • NovellNetWare

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