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Delete and Empty purging items not backed up

(Last modified: 09Jun2003)

This document (10083110) is provided subject to the disclaimer at the end of this document.

fact

Novell GroupWise 6

GroupWise Client

Smart Purge

Online Mode

Caching Mode

symptom

Delete and Empty purging items not backed up

Shift-Delete purging items not backed up

fact

Works correctly in GroupWise 6.5

cause

Smart Purge was not working because the GroupWise client was purging the item before deleting it.

fix

Customers needing this fix can download a GroupWise Client FTF dated June 6th or later or wait for the release of SP4.

GroupWise 6 FTF/Beta page

 

note

Steps to duplicate:

1.  Start ConsoleOne, highlight post office object in GroupWise View, right click on GroupWise Utilities > Client Options > Environment > Cleanup and uncheck "Allow purge of items not backed up".  Verify that the change made it to User by starting GroupWise Client in Online mode and deleting some new mail messages, then in Trash folder purging the items you deleted.  If the Client Options change made it the Trash item count should not change.
2.  Start the GroupWise Client, send yourself some new mail messages, open them, close them, highlight the new mail items and either right click and choose Delete and Empty or press Shift-Delete.  The item count for the Trash folder remains the same.  It should have incremented according to the number of items deleted.

disclaimer

The Origin of this information may be internal or external to Novell. Novell makes all reasonable efforts to verify this information. However, the information provided in this document is for your information only. Novell makes no explicit or implied claims to the validity of this information.
Any trademarks referenced in this document are the property of their respective owners. Consult your product manuals for complete trademark information.

  • Document ID:
  • 10083110
  • Solution ID: NOVL89328
  • Creation Date: 12May2003
  • Modified Date: 09Jun2003
    • NovellGroupware

      NetWare

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