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BM38 installed failed with NI error

(Last modified: 10Mar2004)

This document (10089297) is provided subject to the disclaimer at the end of this document.

goal

BM38 installed failed with NI error

fact

Bordermanager 3.8

symptom

The Server is upgrade from NW60 BM37 to NW65 MB38. During install, it has NI error in nierrors.log as:

Driver

Fatal: null

______

Driver

Fatal: java.lang.NullPointerException

at com.novell.application.install.RootNode.getCopyAll(RootNode.java:1413)

at com.novell.application.install.Driver.getNextNode(Driver.java:2732)

at com.novell.application.install.Driver.mainHallway(Driver.java:2220)

at com.novell.application.install.WizardFrame.serviceOnNext(WizardFrame.java:351)

at com.novell.application.install.WizardFrame.run(WizardFrame.java:270)

at java.lang.Thread.run(Thread.java:536)

______

Driver

Fatal: java.lang.NullPointerException

at com.novell.application.install.RootNode.getCopyAll(RootNode.java:1413)

at com.novell.application.install.Driver.getNextNode(Driver.java:2732)

at com.novell.application.install.Driver.mainHallway(Driver.java:2220)

at com.novell.application.install.WizardFrame.serviceOnNext(WizardFrame.java:351)

at com.novell.application.install.WizardFrame.run(WizardFrame.java:270)

at java.lang.Thread.run(Thread.java:536)

______

Fatal errors 3

Recoverable errors 0

Unknown errors 0

Warnings 0

Informational messages 0

Total logged messages 3

error in Nioutput.txt:

we had an essential product have an error

node is BMLicenseConfiguration

copy the Uninst.bat from the BM38 CD unsupport directroy, to server sys:ni\update\bin, and run it. but lt does not help.

fix

Install Nw65sp1.exe or later, which has the new bminst.jar, so that it will automatically extracted to ni\update\lib during SP1 installation. Then install  NBM38 from CD on top of this, it will work.   Or copy the SYS:NI Directory from a good working NW65 server, re-install, it works fine.

Or follow the readme from BM38 CompanionCD, 3.8 NIS:
replace the ni\lib directory of the
 server by the NIS\lib directory provided in the
 Companion CD and re-install. Remember to back up
the existing ni\lib directory before replacing
 it. You might also need to restart the server.

disclaimer

The Origin of this information may be internal or external to Novell. Novell makes all reasonable efforts to verify this information. However, the information provided in this document is for your information only. Novell makes no explicit or implied claims to the validity of this information.
Any trademarks referenced in this document are the property of their respective owners. Consult your product manuals for complete trademark information.

  • Document ID:
  • 10089297
  • Solution ID: NOVL94286
  • Creation Date: 01Dec2003
  • Modified Date: 10Mar2004
    • NovellBorderManager Services

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