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Client32 Provider (Netware Services) is removed from the Provider Order

(Last modified: 03Dec2004)

This document (10094690) is provided subject to the disclaimer at the end of this document.

fact

Novell ZENworks 6.5 Desktop Management - ZfD6.5

Novell ZENworks Management Agent + Client

symptom

Client32 Provider (Netware Services) is removed from the Provider Order

Unable to map drives to Netware servers after installing the ZFD6.5 Agent

cause

This will only happen if you have installed the ZFD6.5 Agent first and then the Novell Client. The uninstall process of the old agent when running the installation of the new agent removes the Netware Services Provider from:

HKLM\System\CurrentControlSet\Control\NetworkProvider  Value: Order

The Order value should be "NetwareWorkstation,NCredMgr,RDPNP,LanmanWorkstation,WebClient,hgfs" but ends up being "NetwareWorkstationRDPNP,LanmanWorkstation,WebClient,hgfs"  after the installation of the ZFD6.5 Agent. If you notice there is a comma missing between the NetwareWorkstation and RDPNP.

fix

Fixed in ZFDAgent.msi dated 5 Nov 2004 or in zfd65u2.exe or newer at Novell Product Support

disclaimer

The Origin of this information may be internal or external to Novell. Novell makes all reasonable efforts to verify this information. However, the information provided in this document is for your information only. Novell makes no explicit or implied claims to the validity of this information.
Any trademarks referenced in this document are the property of their respective owners. Consult your product manuals for complete trademark information.

  • Document ID:
  • 10094690
  • Solution ID: NOVL98975
  • Creation Date: 21Sep2004
  • Modified Date: 03Dec2004
    • NovellManagement Products

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