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Personal IE certificates and EFS stop working after password change

This document (3003874) is provided subject to the disclaimer at the end of this document.

Environment

Novell ZENworks Desktop Management 7 - ZDM7 Desktop Management
Novell ZENworks Desktop Management 6.5 - ZDM6.5 Desktop Management

Situation

Personal IE certificates and EFS stop working after password change.

Resolution

For ZDM7: Fixed in ZENworks 7 with SP1 Desktop Management, available at http://download.novell.com
For ZSM6.5 SP2: fixed in ZENworks 6.5 Server Management SP2 IR1a or newer found at http://download.novell.com
The registry key name to enable the fix is:
[HKEY_LOCAL_MACHINE\SOFTWARE\Novell\Workstation Manager]"PreserveDLUBinaryData"=dword:00000001

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:3003874
  • Creation Date:10-MAY-07
  • Modified Date:30-APR-12
    • NovellZENworks Desktop Management

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