iFolder 3 client error when attempting to connect to iFolder 3 server

  • 3009251
  • 10-May-2006
  • 28-Apr-2014

Environment

Novell iFolder 3.x
Novell Open Enterprise Server (OES)
Novell Apache on NetWare 2.0.48

Situation

After initial install of iFolder 3.x, iFolder 3 web access works, however, no users able to add the server through the iFolder 3.x client
ERROR: An error was encountered while connecting to the iFolder server.
Error details when the error message is displayed shows parsed HTML data trying to redirect the iFolder client to iFolder over SSL.
(A screen shot of the error message appears below)

Resolution

The iFolder 3 server sends an XML description file named inspection.wsil back to the client, if this file doesn't exist, adding the iFolder server to the client will cause the above error message to occur.

To test for this file, bring up a web browser and enter the following in the address bar:
https:///inspection.wsil
The result should show a number of lines of XML code, if an error occurs stating that the page or object could not be found, it is likely that the file doesn't exist on the iFolder server.

There are two ways to remedy this situation:

The first is to copy the file from a working iFolder 3 server if one is accessible, and copy it into /srv/www/htdocs/ if this step is taken, proceed to step 3 below.  The second step is to create the file by hand using the steps outlined below:

    1. Open a text editor such as gedit and copy the following lines and paste them into the text editor, then Save the file as inspection.wsil in the /srv/www/htdocs/ directory:

      <?xml version="1.0" encoding="utf-8"?>
      <inspection xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.xmlsoap.org/ws/2001/10/inspection/">
        <service>
          <abstract>Service used to provision iFolder users and iFolder collections on an iFolder Enterprise server.</abstract>
          <name>Domain Service</name>
          <description referencedNamespace="http://schemas.xmlsoap.org/ws/2001/10/inspection/" location="/simias10/DomainService.asmx" />
        </service>
      </inspection>
    2. When the file has been copied into /srv/www/htdocs, make sure that the owner and group listed is root, and that it's assigned permissions are -rw-r--r-- (this can be done by running ll in that directory.

    3. Stop and Restart apache:  rcapache2 restart
    4. Attempt to log in again from the iFolder 3 client.