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Doing a Top Down Rebuild on GroupWise 5, 6, 6.5, 7, 8 or 2012

This document (3347260) is provided subject to the disclaimer at the end of this document.

Environment

Novell GroupWise 5.5
Novell GroupWise 6
Novell GroupWise 6.5
Novell GroupWise 7
Novell GroupWise 8
Novell GroupWise 2012
Novell Console One
ConsoleOne GroupWise Snapins

Situation

Doing a Top Down Rebuild on GroupWise 5, 6, 6.5, 7 8 or 2012

Resolution

This procedure is usually recommended whenever a GroupWise system is experiencing domain or post office database issues or a GW system server is experiencing frequent abends or some other system critical failure in which there is a potential of compromising the integrity of your GW data. If you have been experiencing problems with getting administrative changes to synchronize properly, this procedure may be warranted in this case also. Normally this procedure will only help your system, however it is recommended to have a backup of your system before running this since there is a very slight possibility of data loss. Also it can be time consuming, so make sure you do it with good reason.

1. Connect to your Primary Domain. Leaving all agents up and running, right mouse click each secondary domain under GroupWise System view and from the drop select GroupWise Utilities | System Maintenance | Sync Primary with Secondary | Run | OK to the path given in the Database Path dialogue. Do this on each secondary domain before rebuilding the Primary domain.

Note: This step is ONLY necessary if you suspect that your primary domain database is having troubles. The "Sync Primary with Secondary" only serves to pass records that exist in the secondary domain up to the primary. If your secondary domain contains corruption, it's possible to pass this corruption up to the primary with this procedure. Thus, use this option with caution.

Note: If the following error is displayed: "Error: Access denied. Caller is not allowed access to a file", unload any GroupWise Gateways that are accessing the domain database file (GWIA, WebAccess, API, etc.).

2. Bring Down the MTA for this domain. You'll then rebuild the primary domain but do not rebuild in place, i.e. right click the Primary Domain object and select GroupWise Utilities | System Maintenance | Rebuild Database | Run, then on the Database Path dialogue in the Path to Database field, change the path to C:\temp, and click OK (Note: This path must exist.). This will create a new domain database in C:\temp. When the rebuild has completed, close out of ConsoleOne and shut down all your GW agents, i.e. MTA and any gateways you may have running within the primary domain. (Note: Closing ConsoleOne is only necessary after rebuilding the primary domain because you are connected to that domain and it holds the wpdomain.db open preventing the renaming of it.) In the domain dir. rename wpdomain.db to wpdomain.old and "MOVE" not "COPY" up the new wpdomain.db from your c drive. This will remove the new wpdomain.db off your hard drive so you won't accidentally copy it up to another domain. Bring up the MTA and reload ConsoleOne.

3. Repeat these steps for any secondary domains in your system. Stay connected to the primary domain when rebuilding all secondary domains.

4. Repeat the rebuild steps respectively for your Post offices, except you will need to be connected to the owning domain when rebuilding a post office database. (Note that the POA for any post office must be down before it can be rebuilt.) You may also wish to rebuild any post offices in your primary domain before continuing on to rebuild all secondary domains. The order that you do this in does not matter as long as you have rebuilt the owning domain before rebuilding a post office database.

5. To rebuild a post office, connect to the owning domain, right click the post office object and choose GroupWise Utilities | System Maintenance | Rebuild Database | Run, then on the Database Path dialogue in the Path to Database field, change the path to C:\temp, and click OK. When complete go to your PO dir. and rename wphost.db to wphost.old and "MOVE" not "COPY" the new one from your"C" drive, this will remove the new wphost.db off your hard drive so you won't accidentally copy it up to another post office.

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Additional Information


Formerly known as TID# 10070541

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:3347260
  • Creation Date:12-JAN-07
  • Modified Date:26-APR-12
    • NovellGroupWise

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