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After using ZEN imaging, the machine will Blue Screen

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Novell ZENworks 7 Desktop Management - ZfD7
Novell ZENworks 6.5 Desktop Management - ZfD6.5


This started happening with the new 2.6 kernel from ZfD 6.5 SP2 or ZDM 7
After using ZEN imaging, the machine will Blue Screen
The machine reports several checkdisk errors after imaging with ZEN.
During ZEN imaging, the machine fails with a segmentation fault. The machine is not successfully restoring an image. The image fails during the middle of the imaging process with a segmentation fault.
When deleting and re-creating partitions, the new partition is not cleared out, i.e. when the restore starts, files already exist in the partition - the IMG PCx command is not clearing the partition.


For ZDM7: Fixed in ZENworks 7 with SP1 Desktop Management, available at

For ZDM6.5 SP2: fixed in ZENworks 6.5 Desktop Management SP2 IR1 or newer found at

Additional Information

Note that this only happens when reimaging a PC, and using the a1:p1 form of the restore command.

Formerly known as TID# 10099560


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  • Document ID:3406611
  • Creation Date:05-MAY-07
  • Modified Date:11-JUL-12
    • NovellZENworks Desktop Management

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