GroupWise WebAccess displays blank page instead of Login page
This document (3540444) is provided subject to the disclaimer at the end of this document.
Environment
Novell GroupWise 8
Novell GroupWise WebAccess 7
Novell GroupWise WebAccess 7
Novell SUSE Linux Enterprise Server 9
Novell SUSE Linux Enterprise Server 10
Novell Open Enterprise Server (OES)Novell Open Enterprise Server (OES) 2
Situation
When users connect to the GroupWise WebAccess URL (typically something like http://mail.company.com/gw/webacc ), they see a blank page instead of the WebAccess Login page.
GWAP>, -, ERROR, -, Config failed: GroupWise WebAccess
AgentError: Configuration file not found (/opt/novell/groupwise/webaccess/commgr.cfg)
Unable to login to GroupWise WebAccess
Resolution
Check permissions on the following
file (/opt/novell/groupwise/webaccess/commgr.cfg). Increase permissions for that file to at least 644 (rw-r--r--) and then exit Tomcat5 (rctomcat5 stop), and restart (rctomcat5 start).
Disclaimer
This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.
- Document ID:3540444
- Creation Date:18-JUL-07
- Modified Date:30-APR-12
- NovellGroupWise
- SUSESUSE Linux Enterprise Server
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