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Download and upload issues with NetStorage

This document (3592807) is provided subject to the disclaimer at the end of this document.

Environment

Novell NetStorage
Novell NetWare 6.5
OES 1
OES 2

Situation

Symptoms:
When trying to upload files, getting an empty popup box.
When trying to download files, screen refreshes and nothing happens.
When trying to download files, the downloaded file is not the desired file but a html file with error: "403 the document has been moved"

Resolution

The key configuration file to resolve most of the issues with uploads and downloads is:

NetWare 6.5:
sys:\tomcat\4\webapps\Netstorage\WEB-INF\classes\Settings.properties

OES 1:
/var/opt/novell/tomcat4/webapps/NetStorage/WEB-INF/classes/Settings.properties

OES 2:
/var/opt/novell/tomcat5/webapps/NetStorage/WEB-INF/classes/Settings.properties


1. if NAT-ing the access to NetStorage from outside,  add this line to the above mentioned file:

ServerName = "IP address bound to the NetStorage server network card"

the file should look like this after the change:

ServerProtocol = http://
ServerPort = 80
MailHost = mail.host.com
ServerName = 10.10.10.1 (IP address of your server)

2. if forcing access to NetStorage on https (port 443), change these lines

ServerProtocol = http://
ServerPort = 80

to

ServerProtocol = https://
ServerPort = 443

After making these changes, restart tomcat:

NetWare 6.5:
tc4stop
tomcat4

OES 1:
rcnovell-tomcat4 restart

OES 2:
rcnovell-tomcat5 restart

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:3592807
  • Creation Date:23-OCT-06
  • Modified Date:17-SEP-12
    • NovellNetStorage
      NetWare
      Open Enterprise Server

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