Environment
Windows 2003
Situation
A GroupWise User was moved from
one Post office to another.
GMS was working fine on the
original Po.
Since the move, logging into the
Intellisync Web client returns
Error: Failed
Authentication
Resolution
The new Post Office's
POA the user was moved to did Not have SOAP
enabled.
GMS requires SOAP to communicate
between the POA and Intellisync.
Enable SOAP under the
POA properties in ConsoleOne | GroupWise Tab | Agent
Settings | check enable SOAP.