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Attachments keep on increasing in the draft mail if File | Print is clicked

This document (7000208) is provided subject to the disclaimer at the end of this document.

Environment

Novell GroupWise 7

Situation

Attachments keep on increasing in the draft mail if File | Print is clicked
Attachments keep duplicating if the mail is saved as Draft and File | Print is clicked
Multiple attachments sent to the Receiver
Recipient can see same attachment multiple times
Recipient receives multiple copies of same attachment

Resolution

This has been fixed in GroupWise 8.

Additional Information

Steps to Duplicate:
  1. Login to GroupWise Client.
  2. Click New | Mail.
  3. Fill in the To field, Subject and type something in the Message Body.
  4. Attach an attachment.
  5. Click File | Save As.
  6. Save it in Work in Progress folder.
  7. Close the mail.
  8. Switch to Work in Progress folder.
  9. Open the mail that was saved in step 5 and 6.
  10. Click File | Print. In the "Items to print", 2 attachments can be seen.
  11. Click Cancel.
  12. Click File | Print again. In the "Items to print", 3 attachments can be seen.
  13. Click Cancel.
  14. Click Send.
  15. The receiver will receive 3 copies of the same attachment.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7000208
  • Creation Date:25-APR-08
  • Modified Date:26-APR-12
    • NovellGroupWise

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