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GroupWise Agents Status on Linux is unused

This document (7000388) is provided subject to the disclaimer at the end of this document.

Environment

Novell GroupWise 7
Novell GroupWise 8
Novell SUSE Linux Enterprise Server 9
Novell SUSE Linux Enterprise Server 10
Novell Open Enterprise Server (Linux based)

Situation

GroupWise Status on Linux is unused
Message Transfer Agent status is unused
GWIA status is unused
WebAccess status is unused
Post Office Agent is unused
rcgrpwise status displays status unused
rcgrpwise status is unused

Resolution

1. Make sure that the agent startup file mentioned in /etc/opt/novell/groupwise/gwha.conf is in the correct case. Agent startup files  can be found in /opt/novell/groupwise/agents/share directory (without cluster) and in the shared partition/volume (with cluster)
2. Make sure that the "unused" agents are not running in the background by typing the following comamnd on the terminal
    ps aux | grep gwmta | grep -v grep
    ps aux | grep gwpoa | grep -v grep
    ps aux | grep gwia | grep -v grep
    ps aux | grep gwinter | grep -v grep
If the agent are running in the background, shut down by typing "kill -9 xxxx" without quotes and press enter (where xxxx stands for the PID of the process and is in the second column of ps)
3. If GroupWise Agents are running as root user then rename uid.conf file located in /etc/opt/novell/groupwise/agents directory if it exists. Also rename the uid.run file found in domain, post office and gwia directory and load the agents.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7000388
  • Creation Date:15-MAY-08
  • Modified Date:30-APR-12
    • NovellGroupWise
      Open Enterprise Server
    • SUSESUSE Linux Enterprise Server

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