ERROR: "GroupWise Error [d101] User not found" when replying to external emails

  • 7000455
  • 23-May-2008
  • 27-Apr-2012

Environment

Products:
Novell GroupWise 6.5
Novell GroupWise 7
Configuration:
From field in the MIME.822 contains an invalid user id
Internet Addressing enabled in GWIA

Situation

Symptoms:
ERROR: "GroupWise Error [d101] User not found when replying to external emails"
GroupWise Error [d101] User not found in GroupWise client when click on reply
Webaccess works fine

Resolution

Reported to Engineering

Status

Reported to Engineering

Additional Information

Notes:
User gets this error message if the From Field contains the invalid userid without @ symbol and the internet domain name
Steps to Duplicate:
1. Make sure Internet Addressing in enabled in GWIA
2. Telnet to GWIA on port 25 and type the following
ehlo abc.com
mail from:abc@abc.com
rcpt to:admin
data
From:InvalidUserID
To:admin
Subject:Test using Telnet
This is test using telnet
.
quit
3. Login as admin and click Reply on the mail with the Subject "Test using Telnet"
4. It gives a "GroupWise Error [d101] User not found "as soon as reply is clicked without even going to the compose page