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ERROR: "503 Service Unavailable" while accesing iManager

This document (7000759) is provided subject to the disclaimer at the end of this document.

Environment

Novell NetWare 6.5 Support Pack 7
Novell iManager 2.7

Situation

ERROR: "503 Destination Host Unreachable" while accesing iManager
Unable to access iManager
Error -636 (destination host unreachable) while loading Tomcat
Error  LDAP authentication failed while loading Tomcat

Resolution

  1. At the server system console run pkidiag and run it with the option 4,5 and 0.
  2. After that run tckeygen at the server system console.
  3. Type "ap2webdn" without quotes and press Enter.
  4. Type "java -exit" without quotes and press Enter.
  5. Type "tc4stop" without quotes and press Enter.
  6. Type "tc5stop" without quotes and press Enter.
  7. Type "ap2webup" without quotes and press Enter.
  8. Type "tomcat4" without quotes and press Enter.
  9. Type "tomcat5" without quotes and press Enter.
  10. Try to access iManager.

Change Log

6/2/09 - Removed the section on how to remove the CA.  That should be a last resort and not mentioned in this TID.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7000759
  • Creation Date:27-JUN-08
  • Modified Date:27-APR-12
    • NovellNetWare
    • NetIQiManager

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