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API Gateway does not create accounts on Exchange

This document (7000880) is provided subject to the disclaimer at the end of this document.

Environment

Novell GroupWise 8
Novell GroupWise 7
Novell GroupWise Gateway - 4.1 API Gateway for NLM
 

Situation

When migrating users from GroupWise to Exchange, it appears that the API Gateway will only create user acounts for users whose GroupWiseID doesn't match any other object in the GroupWise System. No errors are returned on the screen or log files, existing accounts simply do not get synced across. Creating a new account will be synced across immediately. 

Resolution

Disable the  Internet Address override on the Exchange domain prior to synchronization.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7000880
  • Creation Date:03-MAR-09
  • Modified Date:27-APR-12
    • NovellGroupWise

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