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How to check that the Business Objects Enterprises services for ZCM are running on linux

This document (7000973) is provided subject to the disclaimer at the end of this document.

Environment

Novell ZENworks 10 Configuration Management

Situation

When Business Objects Enterprise Reporting services are installed on linux how do you check that the services are running since you don't have Central Configuration Manager (CCM) on that platform?

Resolution

Any of the following are ways to check that the services are running on linux:
 
  1. run ps aux | grep -i boe
  2. Look for errors during service start, for example:

    BOE 120 (ZRS 10.2 and 10.3):
    /etc/init.d/BobjEnterprise120 start
    Starting MySQL server...
    100816 22:16:23  mysqld started
    100816 22:16:23  InnoDB: Started; log sequence number 0 294981761
    100816 22:16:23 [Note] /opt/novell/zenworks/share/boe/bobje//mysql/bin/mysqld: ready for connections.
    Version: '5.0.46-enterprise'  socket: '/opt/novell/zenworks/share/boe/bobje//mysql/mysql.sock'  port: 3306  MySQL Enterprise Server (Commercial)
    Starting all servers...
    Starting ZENReporting...
    Starting MySQL server...

    BOE 115 (ZRS 10.1):
    /etc/init.d/BobjEnterprise115 start
    Starting MySQL server...
    Starting all servers...
    Starting cms...
    Starting pageserver...
    Starting cacheserver...
    Starting input...
    Starting output...
    Starting destjobserver...
    Starting lovjobserver...
    Starting reportjobserver...
    Starting programjobserver...
    Starting webijobserver...
    Starting eventserver...
  3. Look at /opt/novell/zenworks/share/boe/bobje/serverpids , to see the pid files for all the services that are running.  Also note if you stop the services that the pid's are cleared:

    BOE 120 (ZRS 10.2 and 10.3):
    -rw-r--r-- 1 zenworks zenworks 5 Aug 16 22:16 ZENReporting.pid
    -rwxr-xr-x 1 zenworks zenworks 5 Aug 16 22:16 ZENReporting_ZENReporting.AdaptiveJobServer.pid
    -rw-r--r-- 1 zenworks zenworks 5 Aug 16 22:16 ZENReporting_ZENReporting.AdaptiveProcessingServer.pid
    -rwxr-xr-x 1 zenworks zenworks 5 Aug 16 22:16 ZENReporting_ZENReporting.CentralManagementServer.pid
    -rwxr-xr-x 1 zenworks zenworks 5 Aug 16 22:17 ZENReporting_ZENReporting.ConnectionServer.pid
    -rwxr-xr-x 1 zenworks zenworks 5 Aug 16 22:16 ZENReporting_ZENReporting.CrystalReportsCacheServer.pid
    -rwxr-xr-x 1 zenworks zenworks 5 Aug 16 22:16 ZENReporting_ZENReporting.CrystalReportsJobServer.pid
    -rwxr-xr-x 1 zenworks zenworks 5 Aug 16 22:16 ZENReporting_ZENReporting.CrystalReportsProcessingServer.pid
    -rwxr-xr-x 1 zenworks zenworks 5 Aug 16 22:17 ZENReporting_ZENReporting.DashboardAnalyticsServer.pid
    -rwxr-xr-x 1 zenworks zenworks 5 Aug 16 22:17 ZENReporting_ZENReporting.DashboardServer.pid
    -rwxr-xr-x 1 zenworks zenworks 5 Aug 16 22:16 ZENReporting_ZENReporting.DestinationJobServer.pid
    -rwxr-xr-x 1 zenworks zenworks 5 Aug 16 22:16 ZENReporting_ZENReporting.EventServer.pid
    -rwxr-xr-x 1 zenworks zenworks 5 Aug 16 22:16 ZENReporting_ZENReporting.InputFileRepository.pid
    -rwxr-xr-x 1 zenworks zenworks 5 Aug 16 22:16 ZENReporting_ZENReporting.ListOfValuesJobServer.pid
    -rw-r--r-- 1 zenworks zenworks 5 Aug 16 22:16 ZENReporting_ZENReporting.MultiDimensionalAnalysisServicesServer.pid
    -rwxr-xr-x 1 zenworks zenworks 5 Aug 16 22:16 ZENReporting_ZENReporting.OutputFileRepository.pid
    -rwxr-xr-x 1 zenworks zenworks 5 Aug 16 22:16 ZENReporting_ZENReporting.PMMetricsServer.pid
    -rwxr-xr-x 1 zenworks zenworks 5 Aug 16 22:17 ZENReporting_ZENReporting.PMRepositoryServer.pid
    -rwxr-xr-x 1 zenworks zenworks 5 Aug 16 22:17 ZENReporting_ZENReporting.PMRulesServer.pid
    -rwxr-xr-x 1 zenworks zenworks 5 Aug 16 22:16 ZENReporting_ZENReporting.PredictiveAnalysisServer.pid
    -rwxr-xr-x 1 zenworks zenworks 5 Aug 16 22:17 ZENReporting_ZENReporting.ProcessAnalysisServer.pid
    -rwxr-xr-x 1 zenworks zenworks 5 Aug 16 22:16 ZENReporting_ZENReporting.ProgramJobServer.pid
    -rwxr-xr-x 1 zenworks zenworks 5 Aug 16 22:16 ZENReporting_ZENReporting.PublicationJobServer.pid
    -rwxr-xr-x 1 zenworks zenworks 5 Aug 16 22:16 ZENReporting_ZENReporting.ReportApplicationServer.pid
    -rwxr-xr-x 1 zenworks zenworks 5 Aug 16 22:17 ZENReporting_ZENReporting.SetsProfileServer.pid
    -rwxr-xr-x 1 zenworks zenworks 5 Aug 16 22:17 ZENReporting_ZENReporting.SetsQueryServer.pid
    -rwxr-xr-x 1 zenworks zenworks 5 Aug 16 22:17 ZENReporting_ZENReporting.WebIntelligenceProcessingServer.pid
    -rwxr-xr-x 1 zenworks zenworks 5 Dec 23  2009 zenworks_cms.pid



    BOE 115 (ZRS 10.1):
    -rwxr-xr-x 1 zenworks zenworks 5 Jul 15 12:22 <servername>_WebIJobServer.pid*
    -rwxr-xr-x 1 zenworks zenworks 5 Jul 15 12:22 <servername>_WebIReportServer.pid*
    -rwxr-xr-x 1 zenworks zenworks 4 Jul 15 12:22 <servername>_cacheserver.pid*
    -rwxr-xr-x 1 zenworks zenworks 4 Jul 15 12:22 <servername>_cms.pid*
    -rwxr-xr-x 1 zenworks zenworks 5 Jul 15 12:22 <servername>_connectionserver.pid*
    -rwxr-xr-x 1 zenworks zenworks 4 Jul 15 12:22 <servername>_destjobserver.pid*
    -rwxr-xr-x 1 zenworks zenworks 5 Jul 15 12:22 <servername>_eventserver.pid*
    -rwxr-xr-x 1 zenworks zenworks 4 Jul 15 12:22 <servername>_inputfrs.pid*
    -rwxr-xr-x 1 zenworks zenworks 4 Jul 15 12:22 <servername>_lovjobserver.pid*
    -rwxr-xr-x 1 zenworks zenworks 4 Jul 15 12:22 <servername>_outputfrs.pid*
    -rwxr-xr-x 1 zenworks zenworks 4 Jul 15 12:22 <servername>_pageserver.pid*
    -rwxr-xr-x 1 zenworks zenworks 5 Jul 15 12:22 <servername>_programjobserver.pid*
    -rwxr-xr-x 1 zenworks zenworks 5 Jul 15 12:22 <servername>_reportjobserver.pid*
    -rwxr-xr-x 1 zenworks zenworks 4 Jul 15 12:16 <servername>_rptappserver.pid*

Change Log

16 August sperrin added zrs 10.2 and 10.3 info.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7000973
  • Creation Date:18-JUL-08
  • Modified Date:27-APR-12
    • NovellZENworks Configuration Management

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