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Error: Running the agent with conflicting effective users

This document (7001170) is provided subject to the disclaimer at the end of this document.

Environment

Novell GroupWise 7
Novell GroupWise 8
Novell GroupWise 2012
Novell Open Enterprise Server (Linux based)
Novell SuSE Linux Enterprise Server 10

Situation

Unable to load Mail Transfer Agent (MTA) on the linux server
Unable to load Post Office Agent (POA) on the linux server
Unable to load GroupWise Internet Agent (GWIA) on the linux server
GroupWise agent shows as unused and not running
"Error: Running the agent with conflicting effective user" while loading agent in show mode

Resolution

Causes:
User specified in the uid.run file does not match with the user that GroupWise agent is configured to run as.
 
Corrective Actions:
Rename or delete the uid.run file located in the respective agent's directory and start the agent (uid.run file will be recreated automatically)
If agents are running as root user privilege, delete the uid.conf file located in /etc/opt/novell/groupwise/agent directory if exists.
If agents are running as non-root privilege, make sure the user specified in /etc/opt/novell/groupwise/agent/uid.conf file should be a valid user on the linux server.

Additional Information

For more information on running GroupWise agent as non-root user, follow the TID - 7000315

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7001170
  • Creation Date:05-MAR-09
  • Modified Date:05-SEP-12
    • NovellGroupWise

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