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Changing options for the GW Monitor Agent object in ConsoleOne corrupts the GWMONITOR.CFG file

This document (7001888) is provided subject to the disclaimer at the end of this document.

Environment

Novell GroupWise 6.5
Novell GroupWise 7
Novell GroupWise 8
Novell Open Enterprise Server 1 (OES 1)
Novell Open Enterprise Server 2 (OES 2)
Novell SUSE Linux Enterprise Server 9
Novell SUSE Linux Enterprise Server 10

Situation

GW Monitor was installed with the default configuration.  After it was up and running, any changes made to Monitor via ConsoleOne would corrupt via incorrect settings to appear in the GWMONITOR.CFG file.  Once corrupted, accessing the Language Selection page for the Monitor Web Console at http://<server>/gwmon is possible however clicking on the Go button to proceed causes a blank page to be returned to the browser

Resolution

This has been reported to engineering.  The current workaround is to restore the GWMONITOR.CFG from a backup or copy back an older, correct file.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7001888
  • Creation Date:15-NOV-08
  • Modified Date:30-APR-12
    • NovellGroupWise
    • SUSESUSE Linux Enterprise Server

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