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Installing GW8HP1 Win32 client as update fails with "unable to register gwcma1.dll"

This document (7001949) is provided subject to the disclaimer at the end of this document.

Environment

Novell GroupWise 8

Situation

Installing GW8HP1 Win32 client as update fails with "unable to register gwcma1.dll".  The Install routine did end the running Groupwise client, but failed to stop Notify.exe. The fact that Notify.exe was still running caused gwcma1.dll to not get updated during the file copy phase, and as result of it being still the old version, it fails to register.

Resolution

Manually stop Notify.exe, chose "ignore" in the error message dialog, and after the install completes, immediately re-run the GW8HP1 Client installation in repair mode.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7001949
  • Creation Date:10-MAR-09
  • Modified Date:26-APR-12
    • NovellGroupWise

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