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Unable to send email messages or post appointments using IDM Mail and Calendar portlets

This document (7001964) is provided subject to the disclaimer at the end of this document.

Environment

Novell GroupWise 8
Novell Identity Manager 3.5.1

Situation

- After logging in to the IDM User App and clicking on the GroupWise Mail or Calendar portlet, attempt to send an email or post an appointment. When the user clicks "Send," the following error pops up:

You must specify a recipient to send to. <OK>

This error appears, despite the fact that there is already a recipient specified.  When the "Send" button is pushed, Firefox reports the following: "uncaught exception: Permission denied to get property Window.name"

The next time the user logs in directly to WebAccess, they will be presented with a recovery list of all the emails that they attempted to send. The recipients are not listed in the recovered emails.

 

Resolution

This has been reported to engineering.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7001964
  • Creation Date:20-NOV-08
  • Modified Date:27-APR-12
    • NovellGroupWise
    • NetIQIdentity Manager

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