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GroupWise 7.x GWIA sends some messages in the format UPD@domain.com

This document (7001972) is provided subject to the disclaimer at the end of this document.

Environment

Novell GroupWise 8
Novell GroupWise 7
Novell GroupWise Internet Agent (GWIA) 7

Situation

A mixed GroupWise 7 and 8 system can send internet email out with GroupWise users in UPD@domain .com format if the GWIA is 7x..   
 
Steps to duplicate:
A GroupWise system with a 8x post office and at least one 7x post office.
A  7x domain and a 7x GWIA.
 
A GroupWise 8x  user logs into an 8x client and sends an email to a internet user and adds a GroupWise 7x recipient to the CC: or To: line.  The email is routed to the internet by the 7x GWIA  The internet recipient will see the 7x user in UPD format as UPD@domain.com.
 

Resolution

This issue has been fixed in patch GW703HP3 or higher.  There is not a problem in GroupWise 8.

Additional Information

It is common for a mixed GroupWise 7 and 8 environment to leave the GWIA 7x until every 7x post office has been upgraded.  The GWIA acts as a client in the case of IMAP and POP.  A 8x client cannot access a 7x post office.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7001972
  • Creation Date:10-MAR-09
  • Modified Date:26-APR-12
    • NovellGroupWise

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