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MSIEXEC.EXE error upon updating from GroupWise 7.03 to GroupWise 8.0

This document (7002510) is provided subject to the disclaimer at the end of this document.


Novell GroupWise 7 Support Pack 3
Novell GroupWise 8 Hot Patch 1


When users on Windows XP are updating from GroupWise 7 Support Pack 3 to GroupWise 8 Windows client part way through the installation the following error appears and the install fails :

"WMS Notif Window: Msiexec.exe Entry Point Not Found, The procedure entry point WPFGetFAFromList could not be located in the dynamic link library GWENV1.DLL"


It was discovered by the customer that when they removed a GroupWise C3PO from Windows Add / Remove programs then they could update to the GroupWise 8 windows client with no errors.

The C3PO is the GroupWise Import Utility 2.1 for Microsoft Outlook


This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7002510
  • Creation Date:30-JAN-09
  • Modified Date:26-APR-12
    • NovellGroupWise

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