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WebAccess fails to load with SSL configured

This document (7002553) is provided subject to the disclaimer at the end of this document.

Environment

Novell GroupWise 7
Novell GroupWise 8

Situation

WebAccess fails to load with the following errors:

GWINTER: Failed to stat WebAccess because of a SSL configuration problem: 8209
GWINTER: Return from IPMgmt Register = -1
GWINTER: Return from IPMGMT Register = -1
GWINTER: CMC is shutting down
GWINTER: Terminating WebAccess Server

Resolution

Specify the name of the server on the WebAccess SSL Settings Tab instead of the IP Address, for example: \\servername\sys\certs\webacc.key or specify the server name \\servername and select the browse button on the right and select the certificate file:


Additional Information

Path specified for the certificate file had the IP Address of the server specified, example: 172.16.1.70/sys:\certs\webacc.key The GroupWise server was unable to resolve the path to the certificate file.
Additional info: http://www.novell.com/documentation/
Formerly known as TID# 10100743

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7002553
  • Creation Date:04-FEB-09
  • Modified Date:26-APR-12
    • NovellGroupWise

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