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Users unable to login to GroupWise WebAccess after upgrade to GroupWise 8

This document (7002654) is provided subject to the disclaimer at the end of this document.

Environment

Novell GroupWise 8.0
Novell GroupWise 8.0 WebAccess

Situation

After upgrading from GroupWise 6.5x or 7.0x to GroupWise 8, some users are not able to login via WebAccess.
 
After logging in to their GroupWise account with a full client for Windows, Mac, or Linux, users are able to login via WebAccess.
 
Users see no error on the WebAccess screen, but the password field is cleared out and the user stays on the login page.

Resolution

This issue is resolved in GroupWise 8.0 Support Pack 1.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7002654
  • Creation Date:13-FEB-09
  • Modified Date:27-APR-12
    • NovellGroupWise

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