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Renaming object with '\' included, leaves GroupWise object non-administrable

This document (7002663) is provided subject to the disclaimer at the end of this document.

Environment

Novell GroupWise 7
Novell GroupWise 8
Novell ConsoleOne

Situation

When a GroupWise user is renamed with a name including an esscape character(\) the administrator cannot change anything of this user.
Also deleting this user is no longer possible.
 

Resolution

The solution to get this user accessible again, is to send the domain database of the Primary domain to Novell Technical Support and have the user(s) renamed back to its original name.
After this the customer needs to do a 'Top-Down Rebuild'
See TID#3347260

Status

Reported to Engineering

Additional Information

When renaming a user 'user' to 'user\', a warning will be shown that this is not an allowed character and the only option left is to cancel.
Despite the cancellation, the object is renamed and the user is left unadministrable

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7002663
  • Creation Date:17-FEB-09
  • Modified Date:26-APR-12
    • NovellGroupWise

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