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8201 Error When Restoring Messages from a Backup

This document (7002669) is provided subject to the disclaimer at the end of this document.

Environment

Novell GroupWise 8
Novell GroupWise 7
Novell GroupWise 6.5
Novell NetWare 6.5
Novell NetWare 6.0
Novell NetWare 5.1
Novell SUSE Linux Enterprise Server 10

Situation

When attempting to restore messages from a backup of a post office, it is possible to receive an 8201 error for a number of reasons.  The error is normally generated when a directory path is invalid for a restore area or insufficient rights exist to the restore area.

Resolution

Possible Corrective Actions:

1.  Copy the *.DC files from the production environment to the restored data area of the post office.
2.  In a NetWare environment, make sure that the EDirectory user that is specified in the POA startup file (using the /user and /password switches) has the necessary rights to the volume where the post office backup is located.  Also, verify that the password is correct.
3.  In a Linux environment, make sure that the userid that owns the POA process is also the owner of the restore area.

Additional Information

Formerly known as TID# 10069788

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7002669
  • Creation Date:17-FEB-09
  • Modified Date:26-APR-12
    • NovellGroupWise

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