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ZENworks agent install fails on Linux with "mkdir: Permission denied"

This document (7002820) is provided subject to the disclaimer at the end of this document.

Environment

Novell ZENworks Configuration Management Installation - Agent
SUSE Linux Enterprise Server
SUSE Linux Enterprise Desktop

Situation

Installing the ZENworks agent on Linux
Running the install as a non-root, administrator user
The following error is seen running the install:

ERROR:
mkdir: Permission denied
Exiting with error code 5.

Resolution

The installer must be run with root privileges. There are two options:

A. Login as the root user and run the installer again

B. Run the command with sudo as follows
   sudo ./<preagent-package-name>
   example: sudo ./PreAgentPkg_AgentLinuxComplete.bin

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7002820
  • Creation Date:22-OCT-13
  • Modified Date:22-OCT-13
    • NovellZENworks Configuration Management
    • SUSESUSE Linux Enterprise Desktop
      SUSE Linux Enterprise Server

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