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Mail properties different in GroupWise Client and WebAccess

This document (7002921) is provided subject to the disclaimer at the end of this document.

Environment

Novell GroupWise 6.5
Novell GroupWise 7
Novell GroupWise 8

Situation

Mail properties different in GroupWise Client and WebAccess
Sent Items missing some properties in WebAccess
Sent Items properties different in WebAccess and Client
Mail Properties in WebAccess shows "Opened" and GroupWise Client shows "Read"
Mail Properties in WebAccess does not show "Forwarded"

Resolution

This is Working as Designed

Status

Reported to Engineering

Additional Information

Steps to Duplicate
  1. Login to GroupWise Client as a user
  2. Send a mail to the same user
  3. Now Open the mail and forward the mail to some other user
  4. Switch to Sent Items
  5. Right Click on the Original mail that was sent in step 2 and click Properties
  6. It shows Delivered, Read and Forwarded
  7. Now Login as the user using GroupWise WebAccess and view the Properties of the same mail in WebAccess
  8. It shows Delivered and Opened

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7002921
  • Creation Date:06-APR-09
  • Modified Date:26-APR-12
    • NovellGroupWise

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