Novell Home

My Favorites

Close

Please to see your favorites.

Unable to get connected to Exchange Server through IMAP4 using domain\username format , from Groupwise client

This document (7002967) is provided subject to the disclaimer at the end of this document.

Environment

Novell GroupWise 7
Novell GroupWise 8
Exchange 2003 Server

Situation

Using GroupWise client to connect to Exchange Server via IMAP 4
The Exchange Server is servicing multiple domains
Need to use Domain/Username format as the authentication credentials on the GroupWise client , while creating an IMAP account
Getting error "Logon Failure : Invalid User Strings"
Works fine when simple user name or username@domainname is used in the user credentials , while creating the IMAP account

Resolution

This is working as designed . GroupWise client does not support "Domain\Username" format.
Need to configure the Exchange server , to accept simple username or username@domainname for authentication.
Use other Third Party Email Clients like "Thunderbird" or "Evolution".

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7002967
  • Creation Date:10-APR-09
  • Modified Date:27-APR-12
    • NovellGroupWise

Did this document solve your problem? Provide Feedback